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About Us

What We Do

We focus primarily on Travel & Hospitality recruitment across Australia, Asia and the UK, for permanent and temporary/contract positions, covering all sectors of the industries from Consultant to Executive level.

Our retained search division has access to people that clients would not normally be able to reach. We have partnered with a software business in order to offer clients access to a retained service that enables clients to enjoy in excess of a 96% new employee retention ratio over 12 months. This is measured dynamically forward every 3 months. The software also won the Recruitment Business Awards in 2011 (winner) and 2013 (runner-up). It was considered as a “Game Changer for 2013 by the UK Recruiter magazine (December 2013 issue)

Expertise and Specialisation

We have over 20 years experience in the recruitment industry which has helped shape TMS Talent into the leading specialist recruitment agency it is today.

Historically we have focused on the travel, tourism and hospitality industries within Asia Pacific however in 2013, as a result of client demand, we began to expand our coverage to positions in information technology not just for travel, tourism and hospitality clients but for any client seeking hard to find IT/web based positions,  which has been a logical and rewarding adaptation of our business.Travel recruitment is demanding as it requires excellent market knowledge and clients need the same disciplines of IT/Web based positions.

Partnerships

We operate as partners with our clients. Time is taken to build relationships with our clients so we thoroughly understand their recruitment needs and can move swiftly to offer a solution. We aim to help our candidates develop and achieve their ambitions, not just for the present, but with a long term view. We care about careers, not just jobs. Happier employees perform better and stay with our clients longer. This is enhanced by our ability to provide continued support well after we have placed candidates with clients.

Digital Focus

Since 2013 our primary focus has been on using technology (online/social media) to engage and assist candidates and clients and provide better online career assistance (via video training for example). We also aim to promote and educate candidates and clients via webinars, blogs, social media and activities all of which is integrated with our cloud based database allowing us to keep in touch in more effective way

Our Staff

All TMS Talent consultants have previously worked in travel, hospitality or events, meaning they have a better understanding of the industry and what is required by our clients, whilst being able to relate with candidates and provide guidence and advise in their career. All of which lead to stronger relationships with clients and candidates. 

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Our Vision, Mission & values


Our Vision is for TMS Talent to be the leader in recruitment and HR related services for the travel, tourism & hospitality industries across the region.


The Mission for the TMS Talent team is to have an unparalleled reputation for providing innovative, energetic, and successful recruitment solutions for both Clients and Candidates based on time-tested experience, cutting-edge methodologies and a quality service that meets and exceeds all expectations.


We embrace and uphold our company Values of personal and professional ethics, honesty, trust and teamwork. Our commitment to integrity and quality service is at the core of our business and provides us with referral candidates and clients.

Thanks Kim - You have been amazing and more helpful in a day then what I have experienced in the past month.

Sales Executive

Candidate

Hi Ed, thank you so much, I really appreciate all your efforts in sourcing a great job for me. This is a really exciting opportunity and I am very happy.

Operations Manager

Candidate

Thanks to Jamaal I was able to find a job that I would never otherwise have been able to. He listened and genuinely cared about what I was looking for and worked hard to find that for me. I'd like to give my sincere thanks to Jamaal for all his hard work in helping me secure my new position.

Travel Consultant

Candidate

"TMS, you are awesome!" I would like to say Thank you a thousands times to Natasha Mitrevska. She has been the one taking care of me from the very beginning with lots of great advice and cares about my career more than my mum does! Thank you Natasha and TMS Talent for everything.

Travel Consultant

Candidate

I had the pleasure of meeting Johnny who offered me guidance, and within hours he had matched my skills and interest and secured me an interview. He navigated me through the interview process. Thank you for your enthusiasm, I am excited to work with such a passionate Consultant.

Travel Consultant

Candidate

Dear Ainslie, what a delight it was to meet you in person yesterday and thank you for giving me your time. You made our meeting ‘all about me’ and for this I am very appreciative and this clearly highlights your recruiting experience and genuine care.

National Director of Business Development

Candidate

I would like to thank Kim Rogers very much and show my gratitude to her. She has been friendly & approachable and I was able to trust my application was in good hands with her as she gave me some good tips and advice to prepare for my interview.All in all, I can not thank Kimberley enough.

Travel Consultant

Candidate

Ed and the team at TMS Talent took the time to understand our business and talent requirements. They worked closely with us on a number of occasions to find the right match.

HR Manager

Client

Thank you so much for all your help this year – it has been really great working with you and the TMS Talent team.

Business Services Manager

Client

We have worked with TMS for key mid to senior positions. Ainslie was able to understand our needs and what we were looking for in a candidate for a more targeted approach. They wouldn’t put forward anyone they didn’t feel could fulfill the job! We couldn’t be happier with the partnership!

HR Manager

Client

Dear Ed - I wanted to send you a quick “thank you” for your lovely gift of cupcakes, received in our office. It was very thoughtful of you and all at TMS and I can assure you it’s always truly appreciated by our team!

General Manager

Client

Hi Kim - I am very happy with the role you have been secured for myself. Thank you for all your support and I believe the service you provided was the best!

Senior Travel Consultant

Candidate

Hi Natasha - Since I met you the service has been incredible. You believe in me, the skills and abilities I have and I am not just a number. You have stood with me every step of the way and gave me the opportunities to find the right job. I wish i had found you first - Thank you so much

Senior Leisure Consultant

Candidate

I wanted to thank you and specifically the Team Manager Ed Hewitt for an amazing care and support I have received. I have had an opportunity to meet up with many recruitment agencies and go through many interviews but what an amazing preparation and follow up I have received by Ed

Travel Consultant

Candidate

Jamaal has done some excellent work placing me in a new position. He went above and beyond to help me find a position. Jamaal has been open, friendly and knowledgeable and I would recommend him to any of my colleagues who might be looking for a job change

Elizabeth - Travel Consultant

Candidate

Hi Natasha, just wanted to thank you for the outstanding service you provided me with and for helping secure a new role in the Travel Industry. It was lovely meeting you and I will be definitely contacting you for any further roles I may require in the future again.

Katerina - Travel Consuttant

Candidate

A huge thank you to Ed at TMS for the work and effort he's put into placing me in my ideal role. He has been in constant contact with updates and has been very easy to reach throughout the process. I've recommended him to many of my friends. Thanks so much!

 

Leanne - Travel Consultant

Candidate

Hi Ed - I am so happy with you and the TMS team! I have big plans for our new staff member. TMS is the only way I would recruit tourism professionals in my organisation.

Shawn - Director

Client

Thank you so much for all your help from start to end, it's because of you I secured this job. Throughout my entire job search journey you are always there to help me. 

Travel Consultant

Candidate