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About Us

What We Do

We focus primarily on Travel & Hospitality recruitment across Australia, Asia and the UK, for permanent and temporary/contract positions, covering all sectors of the industries from Consultant to Executive level.

Our retained search division has access to people that clients would not normally be able to reach. We have partnered with a software business in order to offer clients access to a retained service that enables clients to enjoy in excess of a 96% new employee retention ratio over 12 months. This is measured dynamically forward every 3 months. The software also won the Recruitment Business Awards in 2011 (winner) and 2013 (runner-up). It was considered as a “Game Changer for 2013 by the UK Recruiter magazine (December 2013 issue)

Expertise and Specialisation

We have over 20 years experience in the recruitment industry which has helped shape TMS Talent into the leading specialist recruitment agency it is today.

Historically we have focused on the travel, tourism and hospitality industries within Asia Pacific however in 2013, as a result of client demand, we began to expand our coverage to positions in information technology not just for travel, tourism and hospitality clients but for any client seeking hard to find IT/web based positions,  which has been a logical and rewarding adaptation of our business.Travel recruitment is demanding as it requires excellent market knowledge and clients need the same disciplines of IT/Web based positions.

Partnerships

We operate as partners with our clients. Time is taken to build relationships with our clients so we thoroughly understand their recruitment needs and can move swiftly to offer a solution. We aim to help our candidates develop and achieve their ambitions, not just for the present, but with a long term view. We care about careers, not just jobs. Happier employees perform better and stay with our clients longer. This is enhanced by our ability to provide continued support well after we have placed candidates with clients.

Digital Focus

Since 2013 our primary focus has been on using technology (online/social media) to engage and assist candidates and clients and provide better online career assistance (via video training for example). We also aim to promote and educate candidates and clients via webinars, blogs, social media and activities all of which is integrated with our cloud based database allowing us to keep in touch in more effective way

Our Staff

All TMS Talent consultants have previously worked in travel, hospitality or events, meaning they have a better understanding of the industry and what is required by our clients, whilst being able to relate with candidates and provide guidence and advise in their career. All of which lead to stronger relationships with clients and candidates. 

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Our Vision, Mission & values


Our Vision is for TMS Talent to be the leader in recruitment and HR related services for the travel, tourism & hospitality industries across the region.


The Mission for the TMS Talent team is to have an unparalleled reputation for providing innovative, energetic, and successful recruitment solutions for both Clients and Candidates based on time-tested experience, cutting-edge methodologies and a quality service that meets and exceeds all expectations.


We embrace and uphold our company Values of personal and professional ethics, honesty, trust and teamwork. Our commitment to integrity and quality service is at the core of our business and provides us with referral candidates and clients.

Thanks Kim - You have been amazing and more helpful in a day then what I have experienced in the past month.

Sales Executive

Candidate

Hi Ed, thank you so much, I really appreciate all your efforts in sourcing a great job for me. This is a really exciting opportunity and I am very happy.

Operations Manager

Candidate

"TMS, you are awesome!" I would like to say Thank you a thousands times to Natasha Mitrevska. She has been the one taking care of me from the very beginning with lots of great advice and cares about my career more than my mum does! Thank you Natasha and TMS Talent for everything.

Travel Consultant

Candidate

Dear Ainslie, what a delight it was to meet you in person yesterday and thank you for giving me your time. You made our meeting ‘all about me’ and for this I am very appreciative and this clearly highlights your recruiting experience and genuine care.

National Director of Business Development

Candidate

I would like to thank Kim Rogers very much and show my gratitude to her. She has been friendly & approachable and I was able to trust my application was in good hands with her as she gave me some good tips and advice to prepare for my interview.All in all, I can not thank Kimberley enough.

Travel Consultant

Candidate

Thank you so much for all your help from start to end, it's because of you I secured this job. Throughout my entire job search journey you are always there to help me. 

Travel Consultant

Candidate

Ed and the team at TMS Talent took the time to understand our business and talent requirements. They worked closely with us on a number of occasions to find the right match.

HR Manager

Client

Kristi I will be honest, I have dealt with other recruitment agencies in the past and I was never impressed. Your service is second to none, from what I have experienced you are well and truly the best there is when it comes to helping people into employment. Your dedication to help and keep people informed is simply amazing. Thanks for your service, it is much appreciated. 

Ameen - Corporate Consultant

Candidate

Thank you so much for all your help this year – it has been really great working with you and the TMS Talent team.

Business Services Manager

Client

We have worked with TMS for key mid to senior positions. Ainslie was able to understand our needs and what we were looking for in a candidate for a more targeted approach. They wouldn’t put forward anyone they didn’t feel could fulfill the job! We couldn’t be happier with the partnership!

HR Manager

Client

Dear Ed - I wanted to send you a quick “thank you” for your lovely gift of cupcakes, received in our office. It was very thoughtful of you and all at TMS and I can assure you it’s always truly appreciated by our team!

General Manager

Client

Hi Kim - I am very happy with the role you have been secured for myself. Thank you for all your support and I believe the service you provided was the best!

Senior Travel Consultant

Candidate

TMS team, Thank you so much for organizing and helping to secure a position for me in Bay Travel Group. I would like to thank Edward Hewitt for the works he has done.

Kind Regards

 

Surita - Corporate Consultant

Candidate

Fantastic - You pulled that one out of the bag! A out of box request and short lead time. Fabulous stuff! 

Sales & Marketing Manager

Client

I wanted to thank you and specifically the Team Manager Ed Hewitt for an amazing care and support I have received. I have had an opportunity to meet up with many recruitment agencies and go through many interviews but what an amazing preparation and follow up I have received by Ed

Travel Consultant

Candidate

Hey Ainslie, great to see you at the NTIA awards the other night, it’s always good to see you. We had some wonderful cupcakes delivered today celebrating our recent award wins…thanks for thinking of us.

Greg - Travel Agency Manager

Client

I have dealt with a number of travel recruitment agencies in the past and have never come across anyone as friendly and professional and patient as Susan. Susan has been assisting me over the past 2 weeks in obtaining part time work. I threw many obstacles her way with my requirements (school hours, part time, limited days) and she was still able to deliver a position! I would recommend Susan to any person whether it be a returning mum to the work force or a person wishing to advance in their career

Amanda - Travel Consultant

Candidate

Hi Natasha, just wanted to thank you for the outstanding service you provided me with and for helping secure a new role in the Travel Industry. It was lovely meeting you and I will be definitely contacting you for any further roles I may require in the future again.

Katerina - Travel Consuttant

Candidate

Peter, I would like to thank you for all your help and support over the past few months. Out of all the recruiters I've registered with, you have been constantly trying to help and actively searching for any available jobs. I will recommend your agency anywhere I can

Helena - Food & Beverage Manager

Candidate

A huge thank you to Ed at TMS for the work and effort he's put into placing me in my ideal role. He has been in constant contact with updates and has been very easy to reach throughout the process. I've recommended him to many of my friends. Thanks so much!

 

Leanne - Travel Consultant

Candidate

Hi Ed - I am so happy with you and the TMS team! I have big plans for our new staff member. TMS is the only way I would recruit tourism professionals in my organisation.

Shawn - Director

Client

I conctacted Susan in repsonse to a job ad that appeard on SEEK and was impressed with her approach to me as a job seeker. She was attentive and really went out of her way to try and match my skill set with the right job. I felt like I wasn't just a number and this was so refreshing compared to other agencies I had dealt with. Her continuous feedback and efforts were greatly appreciated. I wouldn't hesitate to recommend her services to any job seeker. 

Alan - Travel Consultant

Candidate

Hi Natasha - Since I met you the service has been incredible. You believe in me, the skills and abilities I have and I am not just a number. You have stood with me every step of the way and gave me the opportunities to find the right job. I wish i had found you first - Thank you so much

Senior Leisure Consultant

Candidate

I wanted to say how impressed we are with the service so far from your team. The service your team have been delivering has been excellent and subsequently, we have secured two new team members via TMS – thanks!

Director - Travel Management Company

Client

Kristi, thanks for doing such a great job and helping me with my career over the last several years - I really appreciate it. I have dealt with other recruiters a couple of times in the past for advertised roles, and they fail miserably in comparison to the service you provide. 

Fiona - Product Coordinator

Candidate

A big congratulation to Susan and the team for your 100% hit rate with us in our recent recruitment drive! ALL our roles have been filled. I have literally loved working with you Susan. It is such a delight to be able to collaborate with an ethical agency and know the applicants are very highly likely to be of an excellent standard and be a good fit for the team. Integrity and discernment during the process have been key elements to your referral-to-hire success rate. Many thanks from the entire team.

Human Resources Consultant

Client

Hi Ed, just wanted to take the time to thank you personally for everything in securing this role for me, bottle of verve has been popped into the chiller to celebrate tonight, words can not describe how excited and greatful I am to yourself for lining this one up and the big things I have planned to assist the team in smashing this role out of the park for them. You're a legend, thanks a bunch.

 

Matt - Business Development Manager

Candidate

Hi Ed, I’d like to take this opportunity to thank you for the valuable assistance and time you provided me during my job search. Your efforts went a long way toward making me feel comfortable and engaged even in the midst of what I know was a highly competitive job search. I sincerely appreciate your generosity. 

 

Zainab - Cruise Specialist

Candidate

Dear Natasha, as you know I have been applying jobs for past few weeks and through you I have received a desirable job in an exciting company. Thank you for your swift and efficient service, I'm so impressed by your professionalism. Thank you once again!

 

 

Seetha - Fares & Ticketing Consultant

Candidate

Hey Ainslie, Ed & the TMS team - Thanks a million for the congratulatory cupcakes! I can assure you they’re going to good use!

We’re stoked with our win on the weekend and thank you again for your support!

 

Kass - Marketing Executive

Client

I’ve just been hired for a Digital Marketing role and I just wanted to leave feedback on Susan Chand - she is the best recruiter I have ever dealt with! She’s kind, understanding, supportive and always keeps me in the loop, even outside of her work hours. Also, her InMail message was effective in peaking my interest to reply back (I don’t always reply back to recruiters on LinkedIn). She truly goes above and beyond and I hope she’ll be recognised for her efforts.

 

Sary - Digital Marketer

Candidate

I’d like to take this opportunity to thank you and specially to your Recruitment Consultant Natasha Mitrevska for the valuable assistance she provided me during my interview process. The information Natasha provided me regarding that company’s work climate, the position requirements, and the interviewing process was invaluable in preparing me for my interview. Natasha’s efforts went a long way towards making me feel comfortable, engaged and self-confident throughout the entire selection process.

I truly appreciate the time Natasha spent to help me prepare for my interview. Natasha, thank you once again and I wish you all the best in your own progress.

 

 

Stela - Travel Consultant

Candidate

Just a quick note to say how flabbergasted I am to be successful in my recent application. Kimberley was amazing, thorough, friendly, and definitely worked some magic as I wouldn't have thought myself in the league for the position she suggested I pursue.

Couldn't have done this without her. I'm also aware that the client have been very happy with Kimberley and TMS Talent. Kimberley went the extra mile here, as I'm sure she always does, and I'm very grateful for her involvement.

Thanks Kimberley and TMS Talent!

 

 

Joel - Business Development Manager

Candidate

Dear TMS, I would just like to provide feedback on the exceptional service of Susan Chand.

I have been working with the same travel company for over 10 years and it was daunting task to take the next chapter in my career. Susan was encouraging ever step of the way and I could not have done it without her!

 

Goriza - Senior Corporate Consultant

Candidate

Ed was just amazing ! He gave me lot of support and was very efficient. Thursday he called me, Friday I had an interview and on Monday a job offer. I could not expect better recruiter and I am very grateful, I have been very lucky ! I can start a career in tourism without having any experience, doing a job that I have always wanted to do. 

Thank you Ed to having taken care of me! 

 

 

Muriel - Junior Travel Consultant

Candidate