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Why you should never accept a counter offer

Author: TMS Talent

Published Date: 2019/08

Counter Offers | Travel Jobs | Travel Careers | Employee Retention | Don't Accept a Counter Offer

Authored by Chloe Spillane

One of my candidates called me a few weeks back, saying that when she resigned from her role, her current employer had offered her a substantial $15K increase in salary to stay on at the company.

While initially this sounded quite appealing to her, it made me reflect upon the many reasons why for this candidate staying on & accepting a counter offer was not the best option for her career long term.

To me accepting a counter offer is very rarely a great idea and here’s why:

  • The first thing to ask yourself, is that while flattering…Why did your employer wait until you resigned to offer you more money or a promotion? If they truly valued your contribution to the business, surely this would have been recognised at your last performance review. This candidate had not had a pay rise in a few years and was being paid well under market.
  • If you have already made your mind up to leave, chances are there was more to the decision than just money. This candidate was not feeling challenged in her role, felt the business didn’t offer the opportunities for career progression she was looking for and she wanted to learn some new skills. Staying on for more pay would have meant more of the same, as nothing else was changing.
  • It’s your reputation! In a close knit industry like Travel, if you have already accepted a new role then decide to decline at the last minute because you accept a counter offer, it will damage your reputation with the new employer. If you accept the counter offer, then things don’t work out and you go on to resign shortly after, it will also undermine your professional integrity with your current employer. Being decisive and sticking to your decision to resign is your best bet to protect your own reputation.

It’s understandable that travel employers want to retain employees that are solid performers and a great cultural fit, so will do everything they can to try and keep you. But for you as an employee you have to realise they are ultimately doing this for them and not for you.

Leave amicably, but politely decline their counter offer and you will be well on your way to furthering your career in a role that’s right for you.

What did my candidate do? After talking through the pros and cons, she politely declined the counter offer and I can say she is now very happy in her new role.

Are you looking for your next career move in travel? Why not get in touch with Chloe Spillane who will help you find your next travel role.