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3 changes shaping the future of hospitality

Author: TMS Talent

Published Date: 2021/03


With finally some light at the end of the tunnel, the hospitality sector across ANZ is gaining serious momentum again and will continue to transform itself over the next 2 years as businesses adjust to the changing market conditions. ​

Our Principal Consultant Peter Jackson with over 15 years of experience in hospitality recruitment explains the top 3 factors he thinks will impact hospitality jobs in the short term:

1. Lack of International Travel 

This impact will be two-fold. The upside is restricted international travel will see more of us spending our disposable income dining out locally, increasing the demand for staff. Conversely, the dramatic loss of international skilled labour will mean many establishments will need to rethink and re-approach their talent acquisition programs.

2. Skills shortages & Investment in training

The hospitality sector will need to ramp up its Investment into training and staff development to keep pace with hiring demand, as the available local talent pool shrinks. Top skilled talent will be snapped up, making it a great time for those looking to re-join the sector from hospitality or retail.

3. Differentiation 

Venues will look to differentiate themselves by adding new customer experiences and broadening their offerings. We anticipate a surge towards the end of 2021 in new bars and restaurants opening who are nimbler and more versatile, working smarter to turn a profit and carve out their market niche. 

Delivering hospitality recruitment services for over 10 Years, TMS Talent is proud to be a key recruitment partner with our hospitality clients across ANZ. Our deep connection with the sector means we have all the right contacts to match exceptional job seekers with leading employers across the sector. 

Can we help with your next hire or finding your next role? Please reach out to Peter Jackson who would be pleased to help.