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Job Details

Customer Care Consultant

JOB TITLE: Customer Care Consultant
CONTRACT TYPE: Full Time
LOCATION: Sydney
INDUSTRY: Tourism
REFERENCE: Ad-4146
CONTACT NAME: Giulia Giovagnoli
JOB DESCRIPTION

An opportunity for a Travel Professional to be part of something fun and big!

The Benefits

  • Specialists in travel for millennial's – think music festivals and events!
  • Monday to Friday (No Weekends and No After Hours)
  • Great location close to transport or all-day free parking

 
The Company 
This travel company is destined for success, specialising in travel to Hawaii, California, The South Pacific, Bali and Australia - it is providing exceptional creative packages to promote a new product launch. The online travel company founded in 2015 is ever growing with a great team environment and fantastic career progression you do not want to miss out!!
 
The Role  
The company is seeking a travel professional who can provide exceptional customer service. The role will involve live chat, telephone and email customer inquiries. This role will involve handling the pre and post-sale customer inquiries and you will be required to provide knowledgeable expertise on all online booking and packages provided.
 
Skills and Expertise

  • GDS knowledge – AMADEUS is preferred
  • Minimum 12 months experience
  • Excellent customer service and client management skills
  • Very high attention to detail
  • Exceptional time management and ability to perform to deadlines
  • Capable of working autonomously while part of a team

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