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Job Details

Customer Service Representative - Airline

JOB TITLE: Customer Service Representative - Airline
CONTRACT TYPE: Full Time
LOCATION: Sydney
INDUSTRY: Airline
REFERENCE: Ad-4696
CONTACT NAME: Susan Chand
JOB DESCRIPTION

Speak Korean or Japanese? Kick start your career within the Travel Industry!

The Role
This exciting role is for an experienced customer focused candidate with native Korean OR Japanese language skills. In this role you will be taking inbound calls from direct clients, make flight reservations and assist with questions or changes the client wishes to make. Your role will see you working for a Global European Airline.

The Company
The company is an established brand with a global name and a leader in their field. They provide full product training for customer service consultants who are looking to start their career within the travel industry and want to be a part of a fun and exciting industry.

Skills and Expertise

  • Previous call centre/customer service experience is required
  • Native Korean OR Japanese speaker 
  • Applicants with full work rights in Australia will ONLY be considered.
  • Not suitable for Working Holiday or Student visa.
  • Able to work full time across a rotating roster 
  • Positive and confident personality
  • Excellent phone manner and customer service skills
  • Previous experience in the travel industry would be an advantage

Benefits

  • Full training provided
  • Entry role into the travel & airline industry
  • Leading and Global airline
  • Great location in the CBD

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