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Job Details

Mandarin, Cantonese & English Customer Service Representative

JOB TITLE: Mandarin, Cantonese & English Customer Service Representative
CONTRACT TYPE: Full Time
LOCATION: Sydney
INDUSTRY: Other
SALARY $45000+super
REFERENCE: 1029442
CONTACT NAME: Susan Chand
CONTACT EMAIL: susan@tmstalent.com
JOB DESCRIPTION
Tri Lingual Mandarin, Cantonese, English speaking Inbound Customer service role, working as part of a fun team, permanent, MUST have unrestricted work rights in Australia, starting ASAP.
 
The Role
An exciting opportunity has arisen to work for our client – talking to Mandarin or Cantonese speaking customers about high end sound equipment and assisting with their enquiries. 

To be considered for this role, YOU MUST HAVE UNRESTRICTED WORKING RIGHTS & confidently speak/read and write Mandarin and Cantonese
Working hours are Mon-Fri between 6am and 9pm and Saturday 10am-5pm (note that this is a full time permanent role and you will be paid penalty shifts with these hours).

A role with variety - talking to customers over the phone and also via email.

The Company
The company is a leader in their field with a global name. If successful, you will be working as part of a large team, with close to 100 staff – and will be provided with three weeks of full time paid training. 

Skills and Expertise
  • Previous call centre or customer service experience is required
  • MUST be able to speak/read and write fluent Mandarin, Cantonese and English 
  • Applicants with full work rights in Australia will ONLY be considered.
  • Not suitable for Working Holiday or Student visa.
  • Hours are rotating Mon-Fri between 6am and 9pm and Saturday 10am-5pm (note that you will be paid penalty shifts apply with these hours)
  • Positive and confident personality
  • Excellent phone manner and customer service skills
  
Benefits
  • Full training provided
  • Amazing location in Darling Harbour 
  • Fun team of people to work with
  
Apply now for this role or for more information please contact susan@tmstalent.com 
All applications are confidential.

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