Job Details

Online Customer Service Consultant - TEMP

JOB TITLE: Online Customer Service Consultant - TEMP
CONTRACT TYPE: Contract/Temp
LOCATION: Melbourne
INDUSTRY: Retail Travel
CONTACT NAME: Adrian Boccia

Fantastic opportunity to work for a fun and funky online business making waves within the travel industry

The Role
We need a dedicated and passionate retail travel consultant with a minimum of 2-3 years’ experience that is passionate about giving outstanding customer service. You will be responsible for answering questions and queries from customers that book via an online engine. You may also need to make changes to bookings.

  • Book domestic and international travel for corporate clients
  • Manage client relationships
  • Effectively and accurately manage all aspects of client bookings from enquiry to booking to back office

The Company
This online business was created based on a belief that travellers should effortlessly connect with other travellers and tourism operators in a way that enables and enhances the travel experience through every stage of travel. Via an online engine, that truly connects people and unlocks the best travel experiences whether you’re a first-timer or a seasoned traveller, whether you’re a solo adventurer or a family travelling together
Skills and Expertise

  • GDS knowledge – AMADEUS is a MUST
  • 2-3 Years’ Experience is required as a retail travel agent
  • Excellent customer service and client management skills
  • Very high attention to detail
  • Exceptional time management and ability to perform to deadlines
  • Capable of working autonomously while part of a team

The benefits

  • Competitive Hourly rate
  • Opportunity to become PERNAMENT
  • Monday to Friday ( 9:00AM – 5:30PM)
  • Great Location ( Close to Transport)
  • Fantastic Office Space with a pool and a great coffee shop just next door


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