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Job Details

Operations Manager

JOB TITLE: Operations Manager
CONTRACT TYPE: Full Time
LOCATION: Sydney
INDUSTRY: Retail Travel
SALARY $70,000 - $80,000
REFERENCE: Ad-5459
CONTACT NAME: Leanne Markham
JOB DESCRIPTION

Manage operations for an exciting travel product in Africa and the South Pacific region. Implement performance driven strategy to ensure a top-quality product.

The Role
This role will be all encompassing with your main responsibilities being the following:

  • Obtain top products by way of high-quality action planning with team leaders
  • Assist in training team members
  • Manage tour guides performance by setting and coaching towards a high success rate    
  • Support in roadmap and schedule creation                                                                         
  • Ensure all products meet company and brand specifications 
  • Amend itineraries in line with client feedback and cost management                      


The Company
This global travel company organises group land tours throughout the globe for mature and solo travellers. Their destinations include Africa, Australasia, Europe, the Americas, Antarctica, Asia and the Middle East. They are one of the largest coach tour brands globally in their field and have a fantastic rate of return clientele.

Benefits

  • Opportunity to travel often within your regions of Africa and the South Pacific
  • Well-renowned company with a fantastic product
  • Amazing Sydney CBD location with the flexibility to work out of Melbourne
  • Great workplace culture


Skills & Experience

  • Strong operational and logistical background
  • Availability to travel 50% of the time
  • Travel industry experience a huge bonus
  • Excellent communication and interpersonal experience
  • Ability to implement company strategy with a strong focus on product quality and cost management

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