Connecting...

W1siziisijiwmtkvmdqvmdivmdivmduvmjmvmje5l21vymlszs1qb2itymfubmvylmpwzyjdlfsiccisinrodw1iiiwinjqwedm2mcmixv0

Job Details

Regional Inbound Operations Manager

JOB TITLE: Regional Inbound Operations Manager
CONTRACT TYPE: Full Time
LOCATION: Melbourne
INDUSTRY: Wholesale Travel
REFERENCE: Ad-4249
CONTACT NAME: Jake Svensson
JOB DESCRIPTION

Work for an International Travel Company overseeing Product Quality & Operations and Management of Inbound Operators

The Role

Ensure that all inbound operations perform according to the level of products and services required by customers through correct hiring methods, support at inductions, career road mapping, coaching and training.

The Company
Work for the largest direct marketer of International Travel who focus on a predominantly - mature American market. Role can be based in Melbourne, Australia or NZ.
 

Skills and Expertise

  • Ability to implement the company’s performance driven strategy with a strong focus  on product quality, operational initiatives and cost management
  • Strong operational and logistical background (preferably in tour operations)
  • High EQ with excellent interpersonal / communication and problem-solving abilities
  • Quality and cost management and drive product audits and changes
  • Ability to streamline communication between regions and HQ in America
  • Drive performance management actions to achieve customer service excellence

 
The benefits

  • Flexi working environment
  • Travel extensively locally and internationally (40-50%)

 

GET SIMILAR JOBS LIKE THESE BY EMAIL

By submitting your details you agree to our T&C