Job Details

The Role 
The importance of this role is customer service, providing clear product knowledge to all travel agents as well as clients and process sales. This is a fantastic opportunity to work in a fun and social environment where you will be responsible for the following:  

• Deliver excellent customer service to travel agents and direct customers
• Construct quotes, reservations and handle amendments
• Ensure that all reservation requirements with costings are accurate
• Provide the correct product information to all incoming enquiries
• Recognise any issues and handle them in a professional manner
• Administration

 
The Company 
A well-established company who offer a wide range of car rental options for both domestic and international, their excellence on customer service and are a leading self-drive specialist. A company who is committed in providing high service, product knowledge and have won multiple awards within the travel industry.
 
Skills & Experience 

• Customer service and sales experience
• Excellent communication skills and attention to detail
• Sound geographical knowledge
• Travel industry graduate with customer service skills

 
Benefits  

• An opportunity to join the travel industry
• Great team environment
• 7 Day rotating roster – only work 1 day of a weekend every 3-4 weeks