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Job Details

Reservations Sales Agent

JOB TITLE: Reservations Sales Agent
CONTRACT TYPE: Full Time
LOCATION: Sydney
INDUSTRY: Wholesale Travel
REFERENCE: Ad-4429
CONTACT NAME: Natasha Mitrevska
JOB DESCRIPTION

Worked in customer service/call centre and have studied Travel & Tourism? Secure a role as a Reservations Consultant for a leading Wholesaler.

  • Work for a global company
  • Rotating roster
  • Training provided
  • Immediate start 

The Role 
This is an entry reservations consultant position where you will learn and gain experience working for a wholesale travel company. This role will involve:

  • Handling incoming calls and enquiries from travel agents and direct customers
  • Process quotes and bookings
  • Manage any form of amendments when required
  • Handle escalated issues when in need
  • Provide assistance to other departments
  • Ensure that you deliver clear communication skills
  • Upsell when there is an opportunity  
  • Meet deadlines

The Company
This leading global wholesale company specialises in car rental and motorhomes. They ensure that they provide excellent customer service and respect their clientele. They pride on their performance and demonstrate the significance of quality of their product and ensure they offer the best solutions possible. 
 
Skills & Experience

  • Graduate of Travel & Tourism
  • Customer service and communication skills
  • Geographical knowledge
  • Presentation & enthusiasm is essential

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