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Job Details

Team Leader of Operations

JOB TITLE: Team Leader of Operations
CONTRACT TYPE: Full Time
LOCATION: Auckland
INDUSTRY: Corporate Travel
REFERENCE: Ad-4803
CONTACT NAME: Alisa Wilson
JOB DESCRIPTION

Work in a management role contributing to the operational strategy, leading a team of Corporate Travel Consultants.

The Company
A market leading and award-winning Travel Management Company (TMC) who value their staff and their career progression.
 
The Role
This role is a process and people-management role where you will be responsible for creating productivity gains, maintaining quality service delivery and ensuring performance improvement to enhance the operational delivery and effectiveness of the overall group.
 
Skills & Experience:

  •  At least 5-years management experience in travel industry preferably from a TMC environment with an understanding of the intricacies of business travel bookings
  • Customer centric to ensure delivery of exceptional customer service
  • Ability to work in a multicultural environment
  • Strong communication skills and the ability to influence key stakeholders through excellent presentation and negotiation skills

Benefits:

  • A fun, people-focused culture and supportive working environment
  • Attractive remuneration package, travel discounts/allowances and health and wellbeing scheme

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