Job Details

Wholesale Travel Consultant

JOB TITLE: Wholesale Travel Consultant
LOCATION: Brisbane
CONTACT NAME: Jamaal Hasanjee

Working behind the scenes in wholesale you will be responsible for quickly and accurately providing expert cruise advice to retail travel consultants who will then pass on to their customers. You will be the expert!
The Company
Working in the wholesale arm of Australia’s largest travel company, this group is the dominant force in Australia’s fully independent travel sector. They are ultra-professional and take their role as Australia’s biggest and best wholesaler very seriously. They provide an integral service to over 8000 retail agents across the country in areas as diverse as worldwide cruises, international rail journeys, hotels in just about every corner of the planet as well as day tours, airport transfers and all manner of holiday add-ons. They are highly valued and very prominent in the industry with their goal to ensure it is incredibly easy for retail agents to get what they need. This company provides an outstanding experience from all ends and is renowned as one of Australia’s best employers.
The Role

  • Call centre environment – phone and email enquiry only, no face to face
  • Very fast paced
  • Using your expert cruise knowledge to guide travel consultants on the best options for their customers
  • 7 day rotating roster
  • Varying shifts to match Australia wide retail hours
  • OTE of $55k with uncapped potential for earnings

Skills & Experience

  • Cruise experience is a MUST – the more the better
  • Experience working in a high pressure environment towards KPIs, ideally call centre/sales
  • Driven and achievement focused
  • Good attention to detail
  • Outstanding people skills and proven ability to manage and maintain relationships
  • Good communication skills – listening especially
  • Proven ability to provide exceptional customer service and go the extra mile
  • Positive, can-do attitude
  • Team player
  • Experience working in travel sales will be viewed highly favourably


  • Opportunity to start a career in travel
  • Famils/Educationals – POTENTIALLY FREE CRUISES!!!!
  • Access to wholesale rates and industry only travel deals
  • Uncapped commission and huge earning potential – over $70k for top performers, over $100k for top performing Team Leaders
  • True, genuine recognition for achievement including monthly awards and yearly international conferences for high achievers
  • Brisbane’s best workplace – a bar with free drinks weekly and state of the art gym and kitchen facilities
  • One of the most inclusive, friendly corporate cultures in existence


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