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Contact Centre Team Leader

Contact Centre Team Leader

Location Sydney Job Type Full Time
Salary Sector Cruise

This is an exciting opportunity for a Team Leader to join a globally recognised award-winning brand. Don’t miss out, apply now!

The Role 
A passion for Travel? This is an exciting opportunity to join a world leading river cruise line in one of the fastest growing travel sectors in Australia. In this role you will be responsible for a fast-paced dynamic call centre providing exceptional customer service in a beautiful recently renovated office space.
The Company
The company is a globally recognised river cruise line organisation. They are known for providing destination focused itineraries designed for avid travellers whom have a keen interest in history, culture and geography to worldwide destinations such as Europe, Egypt and Asia.
Skills & Experience

  • Five years of Team Leader experience in a call centre environment
  • Experience in building high performance teams
  • A dynamic Analytical Mindset
  • Excellent customer service skills
  • Outstanding professional phone manner


  •  Great location with a beautiful modern new office 
  • A competitive salary
  • Fantastic industry benefits
  • A supportive, hard-working environment
  • An exciting dynamic team
  • An award winning globally recognised company

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