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Director of Food & Beverage (Expat)

Director of Food & Beverage (Expat)

Posted 3 days ago
Location Dhaka Job Type Permanent
Salary Sector Hospitality

Luxury Hotel – DHAKA International 5 * Chain Hotel

A great chance for a young seasoned FB professional to be a part of this preopening stage and to lead a team of experts and show unparalleled service while creating a “wow” opportunity with every given chance.   You will be the lead and the model for the opening of this upscale 5-star hotel centrally located and part of a large international group.  

You need to have the background from 5 star international hotels to be considered and must be in a similar role for at least 2 years

Position Summary

We are looking for a professional food and beverage director to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

  • To take overall responsibility for Food & Beverage (F&B) department
  • To monitor guest feedback in relation to service, products and promotions and reviews
  • To oversee all training activities of the F&B department
  • To review and control the weekly payroll and overtime sheets and monitor according to budget
  • To consult all outlet managers on operating requirements and quality standards
  • To be proactive during service peak times maintaining a highly visible profile in outlets
  • To produce reports, forecasts, budget, marketing plan, festivals and special promotions
  • To interview candidates for F&B service vacancies
  • To work with accounts department to oversee physical inventories, analyse specialized reports, slow moving items and low stock list and productive norms
  • To control inventories of F&B commodities, small equipment and other consumables and to suggest FF&E replacements or additions
  • To ensure adequate yield and profitability of F&B operations
  • To have strong analytical skills -understand key business indicators and competitive trends and develop approaches to tackle these challenges
  • To keep informed of competitive trends, new products and legislation
  • To ensure that guests feel welcomed and comfortable in all F&B outlets including restaurants, bars, in- and around all places where F&B services are provided to guests
  • To anticipate and attend to guests needs in all F&B outlets and ensure maximum guest satisfaction at all times
  • To ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services
  • To meet guests regularly, listen to and discuss their preferences so as to ensure the best possible fit between guest's requirements and services provided
  • Performs any additional or special duties, as directed by the management and function as the manager on duty
  • To develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result
  • To assist in monitoring and analysing the activities and trends of competitive restaurants and bars
  • To have background in fine dining and organizing and managing high-profile banquets/functions
  • To be excellent organizational and planning skills
  • To have ability to work under pressure at all times
  • To direct and supervise all F&B operations at close range by being physically involved in all aspects of the operations
  • To be capable of managing 100+ team members
  • To be able to train and coach the workforce and lead by example
  • To operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • To comply with the hotel environmental, health and safety policies and procedures.

Package

  • Housing: provided in-house
  • Transportation: provide
  • Other Expat Perks

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