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General Manager – Hotel

General Manager – Hotel

Posted 3 days ago
Location Koh Samui Job Type Permanent
Salary 50k (max) + service charge & standard benefits Sector Hospitality, Senior Executive

About the Property

The Hotel offers affordable accommodation in a convenient location with 50 hotels rooms and 20 apartments. This lovely hotel & residence complex features 70 comfortable and elegantly designed rooms. Room types include Superior Room, Executive Suites One Bedroom and Family suites which include bunk beds for children.

Rooms are tastefully decorated and offer modern facilities including air conditioning, flat-screen TV, fridge, seating area, en suite bathrooms and a fully equipped kitchenette and a private balcony, hotel offers modern amenities such as LCD TV’s, free Wi-Fi throughout, making it an ideal place for short and long stay guests.

The Hotel is equipped with an outdoor pool, fitness center, meeting room and a car park. The Hotel also has a 24-hour front desk, a business center and dry cleaning services. The on-site restaurant offers a delightful range of Thai as well as Western cuisines. 

 

Leadership

An excellent dynamic leader who is excited about operating and growing our resort. Must have excellent operational experience as well as great people skills to provide the high level of leadership.  Must be highly visible, approachable and results-oriented and able to relate well with guests & employees.  Must proactively involve others in problem solving and be a confident decision maker. Strong communication skills are needed.  Leadership experience in operations & business development is preferred.

 

Employee Relations

This leader will be responsible for oversight of 20 employees and managers.  The team will benefit from working with a strong leader with proven experience in building strong, cohesive teams. Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals. The successful candidate will be an engaged and interactive leader capable of building strong, positive relationships. 

 

Operations 

This leader is responsible for all aspects of business operations for the hotel. 

Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building. Ensure that product quality standards are met in all areas relating to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel.  Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered. Responsible for day-to-day management of operation. Solid operations expertise and strong problem solving skills needed to maintain exceptional results areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). 

 

Business Development

Strong, result-oriented financial leadership skills needed to achieve very positive productivity and controllable costs.  Must have a keen business acumen and an expertise in recognizing opportunities which will improve top and bottom line performance.  Responsible for top-line budget, yearly business/marketing plan, strategic planning and implementations, reservations and yield management and all aspects of S&M functions, activities and promotions. Meet budgets through P&L analysis and effective cost and inventory control. Assists in preparation of annual budgets, monitor competitors for the market and drive sales through local marketing. Maximize financial performance through revenue management and pricing recommendations

 

Reporting

The GM will report to the senior management team in Bangkok and Singapore.  

 

Candidate Profile

  • Minimum 6-8 years of relevant experience
  • Strong and dynamic leader 
  • Keen business acumen 
  • Leadership experience in operations & business development preferred
  • Great people skills, able to lead teams and work well across all disciplines 
  • Highly visible, approachable and results-oriented 
  • Ability to relate well with internal and external stakeholders 
  • Solid operations expertise and strong problem solving skills
  • Fluency in English with proficiency in Thai preferred.   

 

Benefits

Budget: 50k (max) + service charge and standard benefits

 

Other

The GM will only oversee 71 units that is owned by us. The remaining units are managed by other owners

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