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Non-Selling Travel Consultant – After hours and weekends

Non-Selling Travel Consultant – After hours and weekends

Posted 3 days ago
Location Brisbane Job Type
Salary Sector Leisure/Retail

Do you love customer service but are over the pressure of sales? Would you like to earn a fantastic wage and won’t mind working unusual hours? This role will see you earn almost as much as a top selling travel consultant without ever having to sell again.
 
The Company
Working for the biggest name in the travel industry this is as good as it gets. These guys provide world class training, an amazing professional environment that fosters success and endless career opportunities, not to mention travel! They provide an outstanding experience from beginning to end and are renowned as one of Australia’s best employers.
 
The Role

  • Fielding phone enquiries from retail customers with existing bookings outside of retail hours
  • Quickly amending existing bookings
  • Quoting on reissues, revals, fare changes and add-ons
  • Solving problems quickly
  • Issuing new tickets and processing reissues manually
  • Rotating 24/7 roster including weekends
  • $60,700/yr
  • No sales targets

 
Candidate profile

  • Strong Amadeus, Galileo or Sabre experience is ESSENTIAL
  • Very fast and highly experienced with revals, reissues and fare changes
  • Excellent customer service, willingness to go the extra mile to make customers happy
  • Good attention to detail
  • Fares and ticketing knowledge must be high
  • Self-ticketing experience is not essential but is preferred

 
Benefits

  • 5 weeks of annual leave
  • Free onsite parking for shifts starting before 7am or finishing after 9:30pm
  • One of the highest paid non-selling roles in travel
  • No sales targets
  • Access to wholesale rates and industry only travel deals
  • Brisbane’s best workplace – a bar with free drinks weekly and state of the art gym and kitchen facilities
  • One of the most inclusive, friendly corporate cultures in existence