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Part Time Non-Selling Travel Consultant – After hours and weekends

Part Time Non-Selling Travel Consultant – After hours and weekends

Job Title: Part Time Non-Selling Travel Consultant – After hours and weekends
Contract Type: Permanent
Location: Brisbane
Industry:
Salary: $60,000 pro rata
Contact Name: Jamaal Hasanjee
Job Published: October 23, 2017 16:27

Job Description

Do you love customer service but are over the pressure of sales? Would you like to earn a fantastic wage and won’t mind working unusual hours? This role will see you earn almost as much as a full time consultant while working part time. 

 

The Company

This brand has been amongst the most profitable worldwide within Australia’s largest travel company. These guys pride themselves on being the best at what they do and that culture trickles down through every aspect of the business. Geared to servicing corporate clients and business travellers it has the best systems, the biggest buying power and the strongest possible name. This company provides an outstanding experience from all ends and is renowned as one of Australia’s best employers. 

 

The Role

  • Part time
  • Fielding phone enquiries from corporate customers and business travellers with existing bookings outside of retail hours
  • Quickly amending existing bookings
  • Quoting on reissues, revals, fare changes and add-ons
  • Solving problems quickly
  • Issuing new tickets and processing reissues manually
  • Examples of shifts include 4am – 10am, 5pm – 9pm, 5:30pm – 11:30pm and full 8 hours shifts on weekends with start times stagged from 4am to 7pm 
  • $60,700/yr pro rated
  • Minimum 40% of full time hours per week
  • At least one out of every two weekends
  • No sales targets

 

Skills & Experience

  • Former or current travel consultant
  • Experience with native Galileo or Sabre
  • Very fast and highly experienced with revals, reissues and fare changes
  • Excellent customer service, willingness to go the extra mile to make customers happy
  • Good attention to detail
  • Self-ticketing experience is not essential but is preferred

 

Benefits

  • 5 weeks of annual leave pro rated
  • Free onsite parking
  • Highest paid part time job in travel
  • No sales targets
  • Access to wholesale rates and industry only travel deals
  • Brisbane’s best workplace – a bar with free drinks weekly and state of the art gym and kitchen facilities
  • One of the most inclusive, friendly corporate cultures in existence